Privacy and Cookies Policy

Cookies and your Privacy

Online Data – Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. Cookies present minimal risks to privacy or security and can usually be ignored. To the best of our knowledge, our policy conforms to GDPR requirements.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Aaran House does not deliberately use cookies. However, some features (such as Trip Advisor badges and widgets) use several cookies in order to display on our site.

Aaran House does not collect or analyse cookies or store cookie data in any form

The types of cookies on our site are third party (e.g. Trip Advisor, online booking agents, diary management systems) and may potentially result in “pop-ups” from Trip Advisor (etc) appearing after you close your session.

Such cookies are controlled by Third Party entities (e.g. Trip Advisor) and Aaran House can neither implement nor remove them without losing functionalities (e.g. Award of Excellence badges) We have attempted to remove all Trip Advisor cookies but cannot be certain all our pages are completely free.

Remaining cookies are subject to PCI-DSS data security requirements, which we are required to comply with and submit anual assessments for Certification.

The cookies will not be used for any purpose other than by the Third Party for their stated uses

Consent can be withdrawn by setting your browser to prevent cookies and/or third-party cookies

Examples for other websites:

A number of web pages use cookies to remember:
Your display preferences, such as contrast colour settings or font size.
If you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again).
if you have agreed (or not) to our use of cookies on the site.
Also, some videos embedded in pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of a site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data are fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Offline Data – Name, address, Card data

Aaran House collects some personal data, including names, addresses and payment details., This is so we can make guest reservations and take payments. All these data are stored securely and will be deleted immediately on your request. These data are stored for the minimum period to carry out our business and we comply with PCI-DSS requirements. We submit annual assessments for Certification. We are Certificated PCI-DSS Compliant by Worldpay™ for manual transactions and Stripe™ for online transactions

All 3rd party companies who also access this personal information, in order to make reservations and take and record payments and maintain online booking diaries on our and their behalf, also have to comply with annual PCI-DSS Certification requirements.

For our accounting purposes, we are required by Law to retain certain data for 7 years. Such data exclusively consist of traders and suppliers transaction information plus anonymised income information (guest payments) stripped of all identifiable data.

Enquiries

In case of enquiries, please contact us at – 01305 766669 or denise.groves@aaranhouse.co.uk

We can explain our data protection methods and compliance with GDPR and assist with any requests for data correction or removal. As far as we are able to determine, we comply with GDPR and PCI-DSS requirements